Terms & Conditions

Dale Leisure Supplies Ltd (company number 0450824), a company registered in England and Wales and with our registered address as Unit E, Bontoft Avenue, Hull, HU5 4HF. By agreeing to purchase from us, you are agreeing the following terms and conditions.
Trademarks used or displayed at this site are trademarks of this site or its affiliates or third-party owners. Any license or right of use of any such trademark without our prior written permission or such third-party owner.


Ordering from us

No contract will be created until we accept you order; we reserve the right to accept or reject any order. Any acceptance of an order will be subject to these terms and conditions.
When you place an order on our website, via e-mail or over the phone, we shall send you an acknowledgement, and our acceptance of an order does not take place until the order has been dispatched.
Once an order has been ‘checked out’ online and your order has been confirmed you will not be able to make any changes to your order.



All prices displayed by Dale Leisure Supplies Ltd, are quoted in GB pound sterling.
Whilst every effort is made to sustain the prices shown on our website (dale-leisure.co.uk) and in any printed or digital marketing materials produced by Dale Leisure Supplies Ltd, we reserve the right to discontinue any item, replace any item with alternatives which are of similar / better quality, change the carton quantities if required or amend the price to reflect market conditions. All product sizes are approximate, and no responsibility will be taken for errors or omissions.
All prices shown are exclusive of VAT at the current rate of 20%. Dale Leisure reserve the right to alter the prices advertised in this on our website (dale-leisure.co.uk) and in any printed or digital marketing materials produced by Dale Leisure Supplies Ltd in the event of a change in the level of VAT.


Terms of payment

Payment for goods can be made by Cash (only accepted in person at our registered address), Cheque, Credit/Debit Card (excluding American Express), and Credit Account (subject to acceptance). Payment terms for credit accounts are strictly 30 days from date of invoice.

Delivery and returns

We aim to provide a quick and reliable service by endeavouring to despatch your order within the shortest possible time. An estimated delivery time will be given to you at the time of order. However, any date quoted for delivery is an estimate only and Dale Leisure Supplies Ltd will not be liable for any delays in delivery. Please allow 7-10 days delivery for all furniture items from placing the order. We may be able to offer a faster delivery service. Please request further details when ordering.

Same day and timed deliveries are also available, please contact us for further information.

If you require shipping outside of the UK, please contact us before placing an order.

Dale Leisure Supplies Ltd reserves the right to charge carriage on orders under £100 net. All mattress orders between £200.00 and £325.00 will incur a £25.00 delivery charge. This will be quoted on when ordering.

You must inspect the goods on delivery. If any goods are deemed to be damaged, short, (or any other discrepancy), you must notify us within 72 hours of receiving your order. If you believe that the delivery is damaged upon arrival, please sign for the delivery as “damaged”. You must give us (and any carrier) a fair chance to inspect the damaged goods or alternatively provide photographic evidence of damaged goods. Should you wish to return any item, a written authorisation must be received from Dale Leisure Supplies Ltd. A handling charge of 20% of the value of goods in addition to carriage costs will be applicable. Please note all furniture items, mattresses and white goods are non-returnable.

Dale Leisure shall not be liable for any failure or delay in delivering the goods to the extent that delivery is prevented, frustrated, impeded and/or delayed or rendered uneconomical arising from circumstances outside the seller’s control including for example Acts of God, war, riot, explosion, abnormal weather, fire, flood, strikes, lock outs, government action or regulations (UK), delays by suppliers, accidents, shortage of materials or manufacturing difficulties and the seller reserves the right to defer the date of delivery or to cancel the contract or reduce the volume of the goods ordered by the buyer (without liability to the buyer) in such circumstances


Accuracy of data
The descriptions and images shown across our website (dale-leisure.co.uk) and in any printed or digital marketing materials produced by Dale Leisure Supplies Ltd are for illustrative purposes only and may differ slightly from the actual goods.
We, Dale Leisure Supplies Ltd, endeavour to ensure all the data presented on this website is accurate at the time of publication, however we do not guarantee the accuracy of this data and accept no liability for any loss occurred due to inaccurate information. We also reserve the right to change these terms and conditions at any time, any changes will then apply to orders that you place after the time we update the terms and conditions on our website.