Terms & Conditions

Trademarks used or displayed at this Site are trademarks of this site or its affiliates or third-party owners. Nothing contained on this Site is to be construed as granting, by implication or otherwise, any license or right of use of any such trademark without our prior written permission or such third-party owner.

Whilst every effort is made to sustain the prices shown, the global pandemic and the unprecedented effect this is continuing to have on the supply and price of products, we reserve the right to pass on price increases we are unable to absorb, discontinue any item, replace any item with alternatives which are of similar / better quality, change the carton quantities if required or amend the price to reflect market conditions. All product sizes are approximate, and no responsibility will be taken for errors or omissions.

All prices shown are exclusive of VAT at the current rate of 20%. Dale Leisure reserve the right to alter the prices advertised in this catalogue in the event of a change in the level of VAT.

We aim to provide a quick and reliable service by endeavouring to despatch your order within the shortest possible time. An estimated delivery time will be given to you at the time of order.
However, any date quoted for delivery is an estimate only and Dale Leisure Supplies Ltd will not be liable for any delays in delivery. Please allow up to 21 days delivery for all furniture items from placing the order. We can offer a faster delivery service. Please request when ordering.

Dale Leisure Supplies Ltd reserves the right to charge carriage on orders under £100 net. All furniture and mattress orders under £200 or going to the IOW or Scottish Highlands will incur a carriage charge. This will be quoted on when ordering.

You must inspect the goods on delivery. If any goods are deemed to be damaged, short, (or any other discrepancy), you must notify us within 72 hours of receiving your order. You must give us (and any carrier) a fair chance to inspect the damaged goods or alternatively provide photographic evidence of damaged goods. Should you wish to return any item, a written authorisation must be received from Dale Leisure Supplies Ltd. A handling charge of 20% of the value of goods in addition to carriage costs will be applicable. Please note all furniture items, mattresses and white goods are non-returnable.

Dale Leisure shall not be liable for any failure or delay in delivering the Goods to the extent that delivery is prevented, frustrated, impeded and/or delayed or rendered uneconomical arising from circumstances outside the Seller’s control including for example Acts of God, war, riot, explosion, abnormal weather, fire, flood, strikes, lock outs, government action or regulations (UK), delays by suppliers, accidents, shortage of materials or manufacturing difficulties and the Seller reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Goods ordered by the Buyer (without liability to the Buyer) in such circumstances.

Payment for goods can be made by Cash, Cheque, Credit/Debit Card, and Credit Account (subject to acceptance). Payment terms for credit accounts are strictly 30 days from date of invoice.