Delivery

COVID-19 UPDATE
Due to Covid-19 we are experiencing some difficulties in our supply chain obtaining certain components in a timely manner. Despite forecasting and ordering well in advance with our suppliers, the slower delivery of some components is affecting our ability to maintain our usually high levels of service.

We fully appreciate the challenges you are facing in your business and apologise for any inconvenience this is causing. Please be assured we are endeavouring to deliver the best possible service that we can in these extraordinary circumstances.

 



Next Working Day Delivery
We understand holiday parks are extremely busy and there are times you need your orders quickly, that’s why we offer next working day delivery on all stocked items.

Orders are required to be placed before 12 noon, and any orders placed after 12 noon, will be dispatched that day for delivery to park the next working day. 

Next working day delivery is available for £7.00 (excluding VAT) on orders under £100.00. Any orders over £100.00 this service is free of charge. 


Dedicated Time and Day Delivery
If you are looking for a delivery on a specific date or time (including Saturdays), please contact info@dale-leisure.co.uk and we will be able to advise on the options available – delivery charges may by incurred with this service. 

Isle of Wight and Scottish Highlands
Please allow 3 - 5 working days for delivery of stock products to the Isle of Wight and the Scottish Highlands. All other product categories will differ – at the time of order, you will be advised.
 



Mattresses
We have a minimum order value of £200.00 (excluding VAT)  across our mattress ranges. Any orders valued between £200.00 (excluding VAT) and £350.00 (excluding VAT) will incur a £25.00 (excluding VAT) delivery charge. Any mattress orders over £350.00 (excluding VAT) will receive free delivery.

Electrical Appliances
Delivery for white goods may take up to 7 working days. We are able to offer installation and disposal of white goods, please contact office@dale-leisure.co.uk for more information and pricing. 

Furniture
Delivery of furniture may take up to 7 working days, however depending on stock availability may take up to 21 working days for delivery. We shall contact you before dispatching to let you know the expected delivery date. Free delivery applies to all furniture orders over £200.00 (excluding VAT). Orders under this amount will incur a £25.00 delivery charge.

Outdoor Maintenance
Delivery of outdoor maintenance items may take up to 12 weeks for delivery - at the time of order you will be advised, or please contact us and we can advise the most current lead time for the product you are after. 

Outdoor Furniture
Delivery of outdoor furniture may take up to 7 working days, this may be up to 10 working days for the Isle of Wight and Scottish Highlands.
 



Tracking Codes
If you’d like to track your delivery please contact us on 01482 348699 or e-mail info@dale-leisure.co.uk.

If you wish to discuss delivery options in more detail, please contact us on 01482 348699 or e-mail info@dale-leisure.co.uk.

 



TRADE CUSTOMERS ONLY
Dale Leisure are a trade only supplier. Deliveries cannot be made to residential or domestic addresses.
 

Delivery