Welcome Essentials

Welcome Essentials is your go-to hub for creating a warm, memorable first impression. Begin with an inviting Reception Entrance that sets the tone the moment guests arrive, complemented by a fully supported Guest Services Desk to provide assistance, answer questions, and ensure a seamless stay from start to finish.

Delight your guests with thoughtfully curated Food and Drink options, beautifully arranged Welcome Trays, and tailored Welcome Packs that make every arrival feel personal. Add our bespoke Lifestyle Packs, designed to suit a variety of tastes and needs, for an elevated guest experience that goes beyond expectations.

We also make sure your four-legged guests are cared for with our dedicated Pet Essentials, so every guest - two-legged or four, feels valued and welcomed.

Every detail is designed to elevate comfort, convenience, and connection from the very first hello.